NHTSA Complaint #10558054 — 2011 DODGE RAM 1500

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10558054
Vehicle	2011 DODGE RAM 1500
Component	STRUCTURE
Date of Incident	December 23, 2013
Date Filed	January 1, 2014
Mileage	40,706 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WATER LEAKS THROUGH THE REAR WINDOW SEALS. SPOKE TO MANY DODGE RAM OWNERS AND THEY HAVE HAD THIS ISSUE. DODGE HAVE BEEN REPAIRING THE SEALS FOR FREE IF YOUR VEHICLE IS UNDER WARRANTY BUT CHARGING $174.00 IF YOUR WARRANTY HAVE EXPIRED. WHEN I BROUGHT MY VEHICLE IN TO GET THE LEAK FIXED THE SERVICE PERSONNEL TOLD ME THAT THIS IS AN ON GOING ISSUE WITH THESE TRUCKS AND THERE WAS FOUR MORE TRUCKS IN THAT DAY FOR THIS ISSUE. [XXX] WAS THE SERVICE PERSON AT LANDMARK DODGE IN MORROW GEORGIA. DODGE CORPORATION IS NOT WILLING TO REFUND MY MONEY OR HELP ME. LANDMARK DODGE SERVICE#678-251-2270. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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