NHTSA Complaint #10557877 — 2011 HYUNDAI SONATA ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10557877
Vehicle	2011 HYUNDAI SONATA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	December 10, 2013
Date Filed	December 30, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

ON DECEMBER 10, 2013 I WAS GETTING INTO MY CAR AND WHEN I PUT THE KEYS INTO IGNITION AND TURNED THE CAR ON THE EPS LIGHT CAME ON, SO I THEN WENT INTO THE GLOVE COMPARTMENT TO GET THE SONATA BOOK OUT TO SEE WHAT THAT MEANS THE STEERING WHEEL STARTED SHAKING VIOLENTLY. I WAS SO SCARED THAT THE CAR WAS GOING TO BLOW, I TURNED THE CAR OFF, AND TOOK THE KEYS OUT TO SEE IF IT WOULD STOP, BUT IT DIDN'T, IT WAS STILL SHAKING. I THEN HAD TO GET THE CAR TOWED TO PORTER HYUNDAI. THEY THEN RECALIBRATED THE STEERING ANGLE SENSOR AND CLEARED THE CODE. THEN ON SUNDAY DECEMBER 29, 2013 MY SON WAS DRIVING THE CAR AND WHILE HE WAS DRIVING THE EPS LIGHT CAME ON AND THE STEERING WHEEL STARTED SHAKING VIOLENTLY AGAIN WHILE HE WAS DRIVING, IT WAS VERY HARD FOR HIM TO GET CONTROL OF THE VEHICLE. HE TRIED TURNING THE CAR OFF BUT THE WHEEL WAS STILL SHAKING. SO AFTER I HAD TO TAKE IT BACK DOWN TO PORTER HYUNDAI TODAY, THEY HAVE YET TO GET BACK WITH ME ABOUT THE MATTER. *TR

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