NHTSA Complaint #10557486 — 2007 FORD ESCAPE

CAR WAS PARKED. REAR WINDOW EXPLODED AND BURN MARKS WERE SEEN ON THE GLASS. THUS FAR OUR COST TO REPLACE THE WINDOW AND WIPER BLADE MOTOR AND BLADE HAS BEEN 460 DOLLARS. WE FILED AN INSURANCE CLAIM BUT THE WINDOW REPAIR CAME IN UNDER THE DEDUCTIBLE. THE WIPER MOTOR WAS CONSIDERED TO BE WEAR AND TEAR AND THUS WAS NOT COVERED. I HOPE A RECALL WILL BE ISSUED TO CORRECT THIS PROBLEM SINCE IT SEEMS TO BE A COMMON OCCURRENCE ACCORDING TO POSTS WE HAVE READ ON THE INTERNET. *TR