NHTSA Complaint #10557465 — 2009 CHEVROLET IMPALA

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 10557465
Vehicle 2009 CHEVROLET IMPALA
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 90,100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

WHILE MY WIFE WAS DRIVING (WITH MY THREE KIDS AS PASSENGERS) AT HIGHWAY SPEEDS THE MESSAGE WAS DISPLAYED IN THE DASHBOARD "REDUCED ENGINE POWER" AND "SERVICE TRACTION CONTROL" MESSAGES WERE DISPLAYED. THE VEHICLE IMMEDIATELY LAST POWER AND THE SPEED WAS REDUCED TO LESS THAN 30 MPH, WHILE ON THE HIGHWAY. SHE WAS ABLE TO NAVIGATE TO THE SHOULDER AND CALL ME FOR ASSISTANCE. BY THE TIME I GOT THERE AND STARTED THE ENGINE IT WAS RUNNING NORMALLY EXCEPT FOR THE "SERVICE ENGINE SOON" LIGHT WAS LIT. I TOOK IT TO THE NEAREST CHEVROLET DEALERSHIP WHO IMMEDIATELY STATED IT WAS A FAULTY ELECTRONIC THROTTLE CONTROL AND WOULD COST $580 TO REPLACE. I SEARCHED ON-LINE AND FOUND DOZENS OF COMPLAINTS EXACTLY LIKE THIS ONE FOR 2008-2012 MODEL IMPALAS'. THERE IS NOT A RECALL ON THIS PROBLEM SO THE CUSTOMERS ARE GETTING CHARGED TO FIX THIS FAULTY CHEVROLET DEVICE. SOMEONE IS GOING TO GET KILLED IF THEY DO NOT RECALL THIS DEVICE. *TR

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