NHTSA Complaint #11377328 — 2009 CHEVROLET IMPALA

TO WHOM IT MAY CONCERN: I HAVE A 2009 CHEVY IMPALA WITH 100,000 MILES ON IT. THE 1ST TIME THIS ISSUE HAPPENED, I WAS DRIVING SLOWLY, ON A SIDE STREET, IN JULY 2019. OUT OF THE BLUE, THE FOLLOWING WARNINGS APPEARED: ENGINE POWER IS REDUCED, SERVICE STABILITRAK, SERVICE TRACTION CONTROL. IMMEDIATELY MY CAR STARTED RUNNING HORRIBLY (IT DIDN'T WANT TO GO, WAS CHUGGING, AND ALMOST FELT LIKE THE TRANSMISSION WAS SLIPPING). I PARKED IT. LATER I STARTED IT AND ALL WARNINGS WERE GONE, BUT THE ENGINE LIGHT WAS ON. . THE NEXT DAY I STARTED IT AND JUST THE ENGINE LIGHT WAS ON. 3RD DAY I STARTED IT, ENGINE LIGHT STILL ON. DROVE IT TO A SHOP,.RIGHT BEFORE I PULLED IN, THE LIGHT TURNED OFF! THEY SCANNED IT ANYWAY & SAID THAT NOTHING CAME UP. THE CAR HAS DRIVEN JUST FINE, NO WARNINGS OR LIGHTS UNTIL 11/25/2020. I WAS DRIVING ABOUT 20MPH, TURNED RIGHT ON A SIDE STREET AND ALL OF A SUDDEN ALL OF THE EXACT MESSAGES AS BEFORE CAME ON. VEHICLE IMMEDIATELY STARTED RUNNING SLOW AND "CHUGGING"AGAIN. I PARKED IT. WHEN I STARTED IT AGAIN LATER, ALL THE SAME MESSAGES WERE STILL THERE. IT'S DEFINITELY SCARY WHEN THIS HAPPENS & SINCE THE 1ST TIME IT HAPPENED, I WAS NERVOUS TO DRIVE IT FAR BECAUSE I WASN'T SURE WHEN IT MAY HAPPEN AGAIN. I WENT ON A CHEVROLET FORUM & READ THERE WAS A RECALL FOR THIS ISSUE. I WAS VERY PLEASED ABOUT THAT. I PUT IN MY VIN & IT STATED THAT THERE ARE NO RECALLS. SO I CALLED GM THIS MORNING. THE REP SAID THEY'RE AWARE OF THIS ISSUE, BUT THERE IS NOT A RECALL FOR IT. SHE THEN SAID THAT IT WOULD'VE COVERED BY SPECIAL WARRANTY BUT UNFORTUNATELY THAT WAS UNAVAILABLE AS OF APRIL 2019! HER ADVICE WAS TO TAKE IT TO A CERTIFIED DEALERSHIP AND HAVE IT CHECKED AND FIXED SOON FOR MY SAFETY! I ASKED WHY THERE ISN'T A RECALL, IF IT'S A KNOWN ISSUE AND SHE SAID I COULD TALK TO A CUSTOMER EXPERIENCE MANAGER AT THE DEALERSHIP AND MAYBE THEY COULD DO SOMETHING FOR ME. PLEASE HELP!