NHTSA Complaint #10557375 — 2008 SATURN OUTLOOK

3 WEEKS AGO THE DEALERSHIP REPLACED MY ECM BECAUSE THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WAS STALLING. ON MONDAY, MY HUSBAND TALKED TO THE DEALERSHIP BECAUSE IT STARTED NOT SHIFTING PROPERLY. THEY SAID DUE TO THE HOLIDAY THEY COULDN'T SEE US UNTIL THURSDAY. WITHIN MINUTES IF THE CONVERSATION, THE VEHICLE STOPPED SHIFTING ALL TOGETHER...NO CHECK ENGINE LIGHT; NOTHING. USING ONSTAR, WE HAVE IT TOWED TO THE DEALERSHIP. TUESADY WE RECEIVE A CALL AND ARE TOLD IT IS $1600 TO REPLACE A "BALL" IN THE TRANSMISSION. OOPS, THEY FORGOT THE TAX IN THE FIRST QUOTE; NOW $1800! WE GET A LOAN TO HAVE IT FIXED. THURSDAY WE RECEIVE A CALL AND NOW THERE ARE METAL SHAVINGS IN OUR FLUID THEY DIDN'T SEE BEFORE AND IT IS GOING TO BE $4300 FOR A RE-MANUFACTURED TRANSMISSION. THE SERVICE AGENT AT ONE POINT LAUGHED AT ME AND SAID TO DO THE MINIMU REPAIR AND TRADE IT IN FOR A NEW VEHICLE!! OUR WARRANTY JUST EXPIRED IN JUNE, THE VEHICLE HAS LESS THAN 60,000 AND THIS IS THE SECOND TIME IN LESS THAN 30 DAYS IT HAS BEEN IN! AS ACTIVE DUTY MILITARY, WE CANNOT AFFORD $4300 TO FIX IT BUT ALSO CANNOT BE WITHOUT A VEHICLE!! *TR