NHTSA Complaint #10556957 — 2014 HARLEY-DAVIDSON FLHTK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10556957
Vehicle	2014 HARLEY-DAVIDSON FLHTK
Component	ENGINE
Date of Incident	October 1, 2013
Date Filed	December 22, 2013
Mileage	450 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

ENGINE COOLANT LEAKING FROM COOLANT PUMP CASING. INSPECTED COOLANT RESERVOIR WHICH WAS PRESSURED UP AND FULL(NO AIR GAP). AFTER ENGINE COOLED, THEN COOLANT LEVEL BELOW COLD FULL LEVEL. DEALER STATED THEY COULD NOT REPRODUCE EPISODE. AT 30 TO 33 MPH, THERE IS A WOBBLE/SHIMMY IN THE HANDLE BARS/FRONT END. MORE SO ON DECELERATION,BUT HAVE FELT WHEN TURNING. FIRST TIME DEALER STATED THEY COULD NOT REPRODUCE. PROBLEM HAS CONTINUED. DEALER STATED THEY CAN REPRODUCE. THEY RODE OTHER BIKES OF THIS MODEL AND ALL BIKES HANDLE THIS WAY, SO THEY CALL THIS NORMAL. THE DEALER GM TOLD ME IF I BROUGHT IT BACK FOR THE SAME PROBLEM, HE WOULD CLAIM THEY ALREADY INVESTIGATED AND WRITE IT OFF AS NORMAL. HD CORPORATE OFFICE WAS NO HELP AND ALSO SAID THIS IS NORMAL. *TR

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