NHTSA Complaint #10556703 — 2011 SUBARU OUTBACK

EQUIPMENT issue reported to NHTSA

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Complaint Details

ODI Number 10556703
Vehicle 2011 SUBARU OUTBACK
Component EQUIPMENT
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

2011 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE BACK UP CAMERA DEFECT AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE BACK-UP CAMERA WAS NOT CENTERED PROPERLY, THE DRIVERS SIDE SHOULDER HARNESS INTERMITTENTLY WOULD NOT RETRACT FULLY. THEREFORE, CAUSING IT TO GET STUCK IN THE CLOSING DOOR AND THE HEAT REGISTER AT THE DRIVERS FOOT SEEMED TO BE PARTIALLY BLOCKED. THE DEALER INFORMED THE CONSUMER, THE REASON WHY THE CAMERA WAS NOT CENTERED, WAS BECAUSE IT HAD BEEN HIT, AND IT WOULD COST $99.00 TO REPAIR IT.

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