NHTSA Complaint #10556548 — 2005 MERCURY MONTEGO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10556548
Vehicle	2005 MERCURY MONTEGO
Component	STRUCTURE:BODY
Date of Incident	December 1, 2012
Date Filed	December 18, 2013
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I BOUGHT A 2005 MERCURY MONTEGO USED IN 2012. STARTING LAST YEAR DURING EXTREME COLD WEATHER THE DRIVERS SIDE DOOR WILL OPEN BUT WHEN YOU GO TO CLOSE IT THE DOOR WILL NOT LATCH. IT WILL LATCH ONCE THE WEATHER HAS WARMED UP OR THE CAR ITSELF HAS WARMED UP ENOUGH INSIDE. THE CONDITION GOES AWAY IN ANY OTHER WEATHER. THIS YEAR 2013 THE SAME THING IS HAPPENING. IVE LOOKED ONLINE AND I SEE A FORD RECALL NUMBER OF 06S45 THAT TALKS ABOUT THIS CONDITION...DOOR LOCKS FREEZING IN COLD WEATHER. I HAVE CALLED THE DEALER WHERE I BOUGHT THE CAR AND FORD MOTOR COMPANY THEMSELVES AND THEY ARE ALL SAYING THAT THE RECALL IS VIN SPECIFIC AND THAT MY VIN IS NOT PART OF IT. WHEN ASKED WHY IT IS NOT NO ONE CALL TELL ME. MY CAR HAS THE EXACT SAME CONDITION THAT IS IN THE RECALL BUT FOR SOME REASON IT IS NOT PART OF IT. I CAN NOT GET AN ANSWER FROM ANYONE WHY THE RECALL SAYS CERTAIN 2005 MERCURY MONTEGOS BUT NO ONE FROM FORD OR ANYWHERE CAN TELL ME WHY THE CERTAIN PART OF THE RECALL EXCLUDES MY VEHICLE. *TR

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