NHTSA Complaint #11403735 — 2005 MERCURY MONTEGO

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	11403735
Vehicle	2005 MERCURY MONTEGO
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	January 25, 2021
Date Filed	March 18, 2021
Mileage	180,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* THE CONTACT OWNS A 2005 MERCURY MONTEGO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE FRONT PASSENGER'S SIDE DOOR REMAINED OPEN WHICH RESULTED IN A LOSS OF THE NORMAL FUNCTIONS OF INSTRUMENT PANEL DUE TO THE PASSENGER'S SIDE DOOR AJAR MESSAGE OVERLAYING ALL OTHER SYSTEM FUNCTIONS ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

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