NHTSA Complaint #10556297 — 2013 HONDA PILOT

2013 HONDA PILOT 4WD WAS PURCHASED 6/30/2013 FROM DCH TEMECULA. ON 7/1/2013, VTM LIGHT ON INSTRUMENT CLUSTER STAYED LIT IN ALL GEARS, ALL SPEEDS, INCLUDING PARK AND DRIVE, WHICH IS OUT OF MANUFACTURE SPEC'S. DCH HONDA OF TEMECULA CONFIRMED ISSUE ON 7/2/13. RELAY REPLACEMENT WAS NEEDED AND PERFORMED. CAR OUT OF OUR POSSESSION: 2 DAYS. ON 11/26/2013, AT 5,974 MILES, CAR WAS BROUGHT IN WITH VTM LIGHT STAYING ON AGAIN. PART UNAVAILABLE. TOOK CAR HOME WED 11/27/2013 PER ADVISOR "CAR IS SAFE TO DRIVE." PHONE GM; OFFERED A SERVICE CAR ON FRIDAY 11/29/2013 WHILE DEALERSHIP REPLACED VTM CONTROL MODULE. CAR OUT OF OUR POSSESSION: 2 DAYS. ON 12/16/13, 6,573 MILES, VTM LIGHT STAYING LIT ON INSTRUMENT CLUSTER WHILE CAR IS IN ANY GEAR. I WAS ABLE TO DUPLICATE THE ISSUE WHILE CAR WAS IN PARK. SHIFTED THROUGH THE GEARS WHILE STATIONARY -- LIGHT STILL ON. VTM LIGHT WILL NOT ENGAGE ON MANUAL SWITCH. AT THIS TIME, UNABLE TO DETERMINE HOW LONG CAR WILL BE OUT OF POSSESSION UNTIL IT IS BROUGHT IN. IN ADDITION TO VTM LIGHT ISSUE, REAR HATCH GLASS SWITCH WOULD NOT OPEN GLASS, AS PER OWNER'S MANUAL. NOTED DURING PURCHASE; SALES PERSON SAID ABLE TO FIX UNDER WARRANTY. CAR BROUGHT IN ON 7/2/2013. PART WAS UNAVAILABLE UNTIL 7/8/13. DEALERSHIP ABLE TO SWITCH PART OUT FROM CAR ON LOT ON 7/5/13. CAR OUT OF POSSESSION: 1 DAY. TO DATE, CAR HAS BEEN OUT OF SERVICE FOR 5 DAYS WITHIN 5 MONTHS OF OWNERSHIP. AT THIS TIME, I WOULD LIKE AMERICAN HONDA TO ISSUE A SAFETY BULLETIN ON THIS CAR, POSSIBLY ISSUING A RECALL DUE TO POOR QUALITY CONTROL. POSSIBLE ACCIDENT LIKELY TO OCCUR IF WE DEPEND ON ALL WHEEL DRIVE AND IT DOES NOT ENGAGE. CAR WAS PURCHASED WITH 4WD AS MAIN PRIORITY. *TR