NHTSA Complaint #10556038 — 2002 FORD FOCUS

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA

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Complaint Details

ODI Number	10556038
Vehicle	2002 FORD FOCUS
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	December 6, 2013
Date Filed	December 14, 2013
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

VEHICLE TOWED TO FORD DEALER BECAUSE IT WOULD NOT START. UPON INSPECTION, DEALERSHIP FOUND FRONT SUB FRAME COMPLETELY RUSTED THROUGH. SAID IT IS "ONE POTHOLE AWAY FROM THE ENGINE FALLING OUT; TOTALLY UNSAFE TO DRIVE." RUSTING ALSO CAUSED CORROSION IN WIRES FROM IGNITION TO STARTER, RESULTING IN CAR NOT STARTING. THIS CAR WAS PURCHASED BRAND NEW, HAS BEEN GARAGE KEPT, ONLY DRIVEN 5,000 MILES PER YEAR BY ELDERLY COUPLE. OBVIOUSLY THE METAL USED IN SUB FRAME WAS NOT PROPERLY COATED. WILL COST THOUSANDS OF DOLLARS TO FIX, IF IT IS DEEMED WORTH FIXING! SOMEONE COULD HAVE BEEN SERIOUSLY HURT OR KILLED IF THIS ENGINE HAD INDEED FALLEN OUT WHILE IN MOTION! *TR

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