NHTSA Complaint #10555678 — 2012 SUBARU OUTBACK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10555678
Vehicle	2012 SUBARU OUTBACK
Component	POWER TRAIN
Date of Incident	December 9, 2013
Date Filed	December 11, 2013
Mileage	13,325 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHEN THE CAR IS COLD THE TRANSMISSION LOCKS UP WHEN EXITING THE FREEWAY FROM 60 MPH TO ABOUT 45 MPH IT IS LIKE THE SCAR SKIPPED A GEAR AND YOU FEEL A BIG CLUNK DURING THE EXITING AND LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS CAN CAUSE SERIOUS BACK INJURY AND FALSE SENSE OF BREAKING. IT DOES NOT DO THIS ALL THE TIME EXTREMELY INTERMITTENTLY AND ONLY WHEN THE CAR IS COLD AND UNDER CERTAIN CONDITIONS. OTHER SUBARU PEOPLE ARE HAVING THE SAME ISSUES FROM WHAT I UNDERSTAND. THIS NEEDS TO BE ADDRESSED BY SUBARU CORPORATE OF AMERICA. ALSO THE DEALER TRIED TO REPROGRAM THE CAR AND IT DID NOT WORK AND THE FIRST INCIDENT OCCURRED AROUND NOV 27, 2013. COMPUTER REPROGRAMMING OF THE TRANSMISSION DID NOT FIX THIS PROBLEM. NOTE TO NHTSA, THIS IS A VERY DANGEROUS SITUATION. *TR

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