NHTSA Complaint #10555473 — 2011 DODGE RAM 2500 SUSPENSION

Complaint Details

ODI Number	10555473
Vehicle	2011 DODGE RAM 2500
Component	SUSPENSION
Date of Incident	December 8, 2013
Date Filed	December 10, 2013
Mileage	41,920 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE IN REVERSE AND TURNING LEFT, THE LEFT TIE ROD END SNAPPED AT THE BALL JOINT. IT APPEARS TO BE A GEOMETRY PROBLEM, NOT ALL ABOUT A FAULTY PART. CHRYSLER STATED THE PART HAD ALREADY BEEN REPLACED DURING RECALL L16, BUT IT HAS NOT FIXED THE PROBLEM. CUSTOMER SERVICE STATED THEY WILL ONLY REPLACE THE PART ONCE UNDER THE RECALL. *TR

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