NHTSA Complaint #10872998 — 2011 DODGE RAM 2500

TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE REMEDY DID NOT PROVIDE A SOLUTION. THE CONTACT STATED THAT THERE WAS AN EXTENSIVE WOBBLE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME WHERE IT WAS INDICATED THAT THE PARTS NEEDED TO BE REPLACED AGAIN. THE DEALER REPLACED THE FRONT TIE RODS, BUT THE FAILURE RECURRED. THE VEHICLE WAS UNABLE TO BE DRIVEN OVER 45 MPH. THE VEHICLE CONTINUED TO WOBBLE IN THE FRONT, WHICH WAS EXTREMELY UNSAFE WHILE DRIVING AT HIGHWAY SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE EACH TIME AND PROVIDED NO SOLUTION TO THE DEALER TO ADDRESS THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.