NHTSA Complaint #10555453 — 2009 BUICK ENCLAVE

WHILE WIFE WAS DRIVING HER BUICK ENCLAVE WITH THE KIDS THE POWER STEERING PUMP FAILED AND SHE NARROWLY AVERTED BEING IN AN ACCIDENT WHILE TRYING TO TURN ON AN INTERSECTION. SHE WAS UNABLE TO MANEUVER THE VEHICLE AFTER THE PUMP FAILED. VEHICLE WAS TAKEN TO THE DEALERSHIP AND IT WAS CONFIRMED THAT THE PUMP WAS INDEED BAD. THE DEALER ALSO STATED THAT THE NEED TO KEEP THE PUMP IN STOCK BECAUSE OF THE AMOUNT OF FAILURES THEY SEE ON THE BUICKS AND ALSO THE CHEVY TRAVERSE. A SEARCH ON THE INTERNET REVEALED HUNDREDS OF COMPLAINTS OF PEOPLE LOSING POWER STEERING ON THE CHEVYS AND BUICK MODELS WITH NOTHING BEING DONE BY GM TO REMEDY THE SITUATION. LOSING THE ABILITY TO STEER A VEHICLE WITHOUT ANY WARNING IS A FATALLY OR SERIOUS ACCIDENT WAITING TO HAPPEN(IF NOT ALREADY). SOMETHING NEEDS DONE TO HAVE THESE KNOWN FAULTY PARTS RECALLED OR A FIX IN PLACE. OTHER BUICK ENCLAVE OWNERS AS WELL AS THE DEALERSHIP HAVE STATED THAT REPLACING THE PUMP DOES NOT PERMANENTLY FIX THE PROBLEM BUT ONLY DELAYS THE PROBLEM UNTIL IT OCCURS AGAIN. HOPEFULLY MY WIFE AND KIDS WILL STAY OUT OF HARMS WAY WHEN IT HAPPENS AGAIN. PLEASE PRESS GM FOR A FIX TO THIS PROBLEM BEFORE SOMEONE IS INJURED. *TR