NHTSA Complaint #10555199 — 2009 CHEVROLET HHR

WHEN I PARKED MY CAR IN THE DRIVEWAY MY KEYS GOT STUCK IN THE IGNITION AND I COULDN'T TURN MY CAR OFF.I HAD TO GET IT TOWED TO A DEALERS WHO REPLACED THE IGNITION. THE NEXT DAY MY SECURITY LIGHT WENT ON SO I TOOK IT BACK TO THE DEALERS THEY WE'RE VERY BUSY SO THEY CHECKED TO SEE IF MY KEYS WERE PROGRAMMED THEN THE LIGHT WENT OFF SO WE THOUGHT IT WAS OK. I LEFT THE DEALERS AND WITHIN 200FT MY HHR STALLED AND DOORS LOCKED WITH ME INSIDE THE VEHICLE. I CALLED THEM BACK WITH MY CELLPHONE FROM INSIDE THE CAR THEN THE DOORS SUDDENLY UNLOCKED AND I WAS ABLE TO DRIVE BACK TO THE DEALERS.THEY GAVE ME A CAR TO USE. I LEFT MY HHR THERE SO THEY COULD HOOK IT UP TO THE COMPUTER TO SEE WHAT WAS WRONG. ALOT OF CODES CAME UP THEY SAID BUT THEY CLEARED THEM AND SAID THEY REPROGRAMMED MY KEYS. THE ONLY CODE LEFT WAS A ICP CODE BUT THEY SAID I DIDN'T NEED A ICP PANEL SO I TOOK MY CAR BACK. WHEN I CAME OUT OF WORK AT 1AM I UNLOCKED MY CAR AND STARTED MY HHR UP. IT STALLED IMMEDITATLY.WITH THE KEYS STUCK IN THE START POSITION I TRIED IT AGAIN AFTER ABOUT 10 MIN AND IT STARTED UP AND I DROVE HOME. I CALLED THE DEALER AGAIN AND THEY SAID BRING IT MONDAY AGAIN BUT THEY CANT LEND ME A CAR UNTIL ITS FIXED OR PROMISE THAT THEY CAN FIX IT. I TRIED TO START IT NOW AND I CAN BUT I REALLY AM AFRAID TO DRIVE IT BUT I HAVE TOO TO BRING IT BACK TO THE DEALERS. VERY SCARY AND BOTHERSOME THING. I INCREASED MY INSURANCE AND WILL BE ONLY TAKING SIDEROADS UNTIL SOMEONE FIGURES THIS OUT. *TR