NHTSA Complaint #10555098 — 2008 BUICK ENCLAVE

MY WIFE, WITH 2 CHILDREN IN THE CAR AND ONE ON THE WAY, GOT STUCK IN A PARKING LOT, UNABLE TO TURN THE STEERING WHEEL. SHE WAS PINNED IN AND CALLED ME IN TEARS TO HELP. I DROVE DOWN TO THE STORE TO HELP HER EXPECTING SOMETHING SIMPLE BUT FOUND THAT I COULD BARELY TURN THE WHEEL. STEERING FLUID WAS FINE AND I WAS ABLE TO MUSCLE IT INTO A SPACE. THE NEXT DAY WE WENT BACK TO TRY AND MOVE THE CAR AND IT SEEMED FINE. I DROVE IT HOME BUT WHEN I TRIED TO TURN INTO MY ROAD I OVERSHOT THE TURN AND FOUND MYSELF SIDEWAYS ACROSS THE RD. HALFWAY PASSED THE INTERSECTION! THIS IS A DANGEROUS VEHICLE! I HAVE SINCE BEEN ONLINE AND FOUND MANY, MANY SIMILAR STORIES. THE DEALER THAT FIXED THIS SAID THAT THIS EFFECTS OTHER BUICK MODELS AS WELL AND INFORMED ME THAT THERE IS A CLASS ACTION SUIT FILED OVER THIS PROBLEM. THIS IS A $2200 REPAIR AND I'VE READ THAT IT JUST COMES BACK FOR SOME PEOPLE IN ANOTHER 20,000 MILES! PLEASE LOOK INTO THIS... ITS JUST A MATTER OF TIME BEFORE SOMEONE GETS HURT OR KILLED. *TR