NHTSA Complaint #10554928 — 2013 TOYOTA RAV4

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10554928
Vehicle	2013 TOYOTA RAV4
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 5, 2013
Date Filed	December 5, 2013
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I PURCHASED THE 2013 RAV4 IN APRIL, 2013. WITHIN A FEW MONTHS, I BEGAN TO SMELL AN ODOR COMING FROM THE AC WHEN I START THE CAR. THE DEALERSHIP STATES THAT THE BOX THAT HOLDS THE AC CONDENSATION IS TOO SMALL DUE TO MANUFACTURING CHANGES. ON MY SECOND TRIP TO THE DEALERSHIP WITH THIS COMPLAINT, THEY SPRAYED AC FRESHENER IN THE PART UNDERNEATH THE CAR. THIS HELPED WITH THE ODOR BUT ONLY TEMPORARILY. I AM CONCERNED THAT WHAT I AM BREATHING IS MOLD AND THAT THIS WILL ONLY GET WORSE AS LONG AS I KEEP THE CAR. I BELIEVE THIS COULD HARM MY HEALTH OVER TIME. THE DEALERSHIP REP STATED THAT THIS IS A PROBLEM ON THESE CARS FROM TIME TO TIME. I LIKE MY CAR (MY 5TH TOYOTA) BUT I WOULD NOT RECOMMEND IT TO ANYONE DUE TO THIS ISSUE. *TR

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