NHTSA Complaint #10548655 — 2013 TOYOTA RAV4

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 10548655
Vehicle 2013 TOYOTA RAV4
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 4,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I HAVE BROUGHT MY 2013 RAV 4 BACK TO THE TOYOTA DEALER TWICE FOR THIS PROBLEM. THERE IS A DAMP AND MUSTY SMELL COMING THRU THE AIR VENTS. TOYOTA HAS REPLACED THE AIR FILTER AND SPRAYED SOME AIR FRESHENER BUT THE SMELL IS STILL THERE. THE SERVICE REP HAD EXPLAINED TO ME THAT THERE IS A DRAIN AND THIS DRAIN ALLOWS WATER TO BUILD UP AND THAT IS WHAT CAUSES THE ODOR. *TR

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