NHTSA Complaint #10553621 — 2010 CHEVROLET MALIBU

CPO 2010 CHEVY MALIBU @59K NO KNOWN ISSUES PRIOR TO EXPLANATIONS ABOUT 3 DAYS AGO I TOOK MY CAR IN FOR NEW TIRES AND HAD A MECH CHECK A CLICKING NOISE THAT I NOTICED WHEN I WOULD PLACE THE CAR IN DRIVE AND BEGIN TO MOVE. HE STATED THAT THE NOISE WAS COMING FROM WHERE MY CV ENTERS THE TRANSMISSIONS AND BELIEVES THERE IS PLAY WITHIN A GEAR SOMEWHERE INTERNALLY. I CALLED THE CHEVY DEALER AND AM DUE TO BRING IN THE VEHICLE TOMORROW.... NOW HERE IS THE PROBLEM. WHILE DRIVING MY CAR ON THE HIGHWAY LAST NIGHT THIS RANDOM ISSUE. THE FOLLOWING WARNING LIGHTS CAME ON: ENGINE LIGHT TRACTION CONTROL LIGHT FOLLOWED BY THE FOLLOWING WARNING MESSAGES: ENG PWR REDUCED SERVICE ESC SERVICE TRACTION ESC OFF THE CAR BEGAN TO SHUDDER AS IF IT WANTED TO DIE. ALONG WITH THIS, I HAD NO ACCELERATION AND THANK GOD I WAS ABLE TO GET TO THE SIDE OF THE ROAD AS WHEN THIS HAPPENED I WAS EXITING A TUNNEL ONTO A BRIDGE. AFTER PULLING TO THE SIDE OF THE ROAD I SHUT THE CAR OFF AND RESTARTED IT. ALL THE LIGHTS CONTINUED TO SHOW, AND THE RPMS JUMPED AS SEEN IN THE ATTACHED VIDEO. [XXX] I AGAIN SHUT THE CAR OFF AND WAITED ABOUT 5 MIN. AFTER TURNING THE CAR BACK ON, THE ONLY LIGHT THAT REMAINED ON WAS THE ENGINE LIGHT. I GATHERED THESE CODES THIS MORNING. C0242 P2135 -TPS THIS IS THE SECOND CAR IN 2 YEARS I HAVE BOUGHT FROM THIS DEALER, HERB CHAMBERS OF DANVERS, AND THIS IS THE SECOND CAR TO HAVE A TRANSMISSION ISSUE, ON TOP OF WHATEVER ELSE ITS DOING. I STILL OWE WELL OVER $10,000 ON THIS CAR. I HAVE NOT EVEN HAD THIS CAR 9 MONTHS. I CAN TELL YOU I AM A GROWN MAN IN TEARS BECAUSE I WORK 44 HRS A WEEK IN A CAREER I SPENT ALOT OF MONEY TRAINING FOR AND NOW AM HAVING MASSIVE ISSUES. I CANNOT AFFORD TO LOSE MY JOB AND THE DEALER COULD SEEM TO CARE LESS. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).