NHTSA Complaint #10553083 — 2011 CHEVROLET IMPALA TIRES

Complaint Details

ODI Number	10553083
Vehicle	2011 CHEVROLET IMPALA
Component	TIRES
Date of Incident	November 20, 2013
Date Filed	November 20, 2013
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

ALL 4 TIRES SHOWED TREAD SEPARATION WITH MILEAGE BETWEEN 34000 AND 49000 MILES. THE TREAD BUBBLED UP ON THE INSIDE TREAD EDGE OF ALL TIRES. I HAD 3 FLAT TIRES DUE TO THIS DEFECT. GOODYEAR ONLY OFFERED WHAT THEY CALLED "GOOD WILL" REPLACEMENT AT ABOUT HALF PRICE. I PAID TO HAVE THE FIRST 2 REPLACE ON 02/16/2013 AND 11/04/2013. BOTH OF THESE TIRES WENT DOWN AFTER HIGHWAY DRIVING. ON 11/19/2013 I ROTATED THE TIRES AND NOTICED THE REMAINING 2 ORIGINAL TIRES WERE SHOWING SIGNS OF SEPARATION ON THE INSIDE EDGE OF THE TREAD. CONTACTED GOODYEAR AND THEY WOULD ONLY DISCOUNT THEM BY HALF AFTER HAVING 4 OUT OF 4 TIRES GO BAD. I LEFT THE GOODYEAR STORE AND AM HAVING 4 MICHELIN TIRES PUT ON. I THINK GOODYEAR SHOULD REFUND ME WHAT THE FIRST 2 TIRES COST ME AND THEY CAN HAVE THEM BACK. I DON'T THINK THESE TIRES SHOULD BE ON THE ROAD THEY ARE NOT SAFE. *TR

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