NHTSA Complaint #10552838 — 2013 FORD FUSION
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 10552838 |
| Vehicle | 2013 FORD FUSION |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 6,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NM |
Consumer Description
VEHICLE DRIVER WAS DRIVING ON A PUBLIC ROAD APPROXIMATELY 35 MILES PER HOUR WHEN A THUD WAS HEARD AND THE RIGHT FRONT OF THE VEHICLE WENT DOWN SIMILAR TO HAVING A FLAT TIRE. THE DRIVER STOPPED THE VEHICLE AS THE STEERING AND BRAKING WAS ADVERSELY AFFECTED. AFTER GETTING OUT OF THE VEHICLE AND SEEING WHAT HAPPENED THE DRIVER SAW THAT THE RIGHT FRONT WHEEL WAS OUT OF ITS NORMAL CONFIGURATION WITH THE WHEEL AT APPROXIMATELY A 45 DEGREE ANGLE WITH THE TOP OF THE WHEEL POINTING INWARD TOWARD THE ENGINE AND THE BOTTOM OF THE WHEEL POINT OUTWARD TOWARD THE RIGHT. AFTER A TOW VEHICLE WAS CALLED AND PICKING UP THE VEHICLE, IT WAS DISCOVERED THAT THE RIGHT FRONT ALUMINUM LOWER CONTROL ARM BROKE STRAIGHT ACROSS WHERE THE LOWER BALL JOINT WAS PRESSED INTO THE CONTROL ARM. THIS CAUSED RELEASE OF THE LOWER AXIS CONNECTION OF THE WHEEL SPINDLE AND BROKE THE RIGHT FRONT DRIVESHAFT , TIE ROD, AND BENT THE STRUT. THIS IS A CATASTROPHIC FAILURE OF THE LOWER CONTROL ARM WITH POTENTIAL TO CAUSE SERIOUS INJURY TO THE DRIVER AND ANY OTHER VEHICLES OR PEDESTRIANS. FORD IS TRYING TO DISCLAIM AND PLAY DOWN THIS FAILURE SAYING THAT IS NOT THE FAULT OF THEIR DEFECTIVE LOWER CONTROL ARM. I FEEL ALL VEHICLES OF THIS KIND HAVE THE POTENTIAL TO FAIL IN THE SAME WAY AND SHOULD BE IMMEDIATELY INSPECTED FOR SIGNS OF CRACKING ON THE LOWER CONTROL ARM. *TR
Related Complaints for the 2013 FORD FUSION
Other SUSPENSION Complaints
#11691101
I have replaced my struts and shocks three times and I am still having trouble with my stability trac
#11505722
While driving my vehicle into the garage, I placed the car into the P(park) gear and the car continued to roll. I had...
#11194799
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING, THE VEHICLE JERKED. THERE WERE NO WARNING INDICATORS ILLUMINA...
#11156488
VEHICLE WAS PARKED OFF ROAD ON A DIRT SLOPED PART OF LAND. BRAKE WAS DEPRESSED AND VEHICLE'S TRANSMISSION WAS PLACED ...
#11057045
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AND WHEN MAKING A RIGHT OR LEFT TURN, THE VEHICLE MADE A LOUD ...
Recent Complaints for the 2013 FORD FUSION
#11717152
AIR BAGS
The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...
#11717152
ELECTRICAL SYSTEM
The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...
#11717152
STEERING
The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...
#11716481
UNKNOWN OR OTHER
Rear view camera intermittently works. Blackout when reversing. Car is in reverse camera starts then stops
#11715831
UNKNOWN OR OTHER
UNKNOWN - I was driving the car on a highway, there were no alerts and my engine light was not on, and my car started...