NHTSA Complaint #10552753 — 2010 FORD ESCAPE ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10552753
Vehicle	2010 FORD ESCAPE
Component	ENGINE AND ENGINE COOLING
Date of Incident	May 3, 2013
Date Filed	November 18, 2013
Mileage	34,646 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

FIRST INCIDENT: 05/03/2013: AC STOPPED WORKING PROPERLY. CAR SPUTTERED. STOPPED. WOULD NOT ACCELERATE. DASH LIGHTS CAME ON: BATTERY, WRENCH, ETC. LOST POWER. THEN WOULD ACCELERATE. PULLED OVER AND HAD TOWED. DEALER FORD SERVICE DEPARTMENT INSPECTED. REPLACED BAD FLOOR ACTUATOR MOTOR - CC42.. FIXED UNDER WARRANTY AS OWNER WAS ONLY 3 WEEKS OUT OF 3 YEAR WARRANTY, WITH A MILEAGE OF ONLY 34,646 MILES. (INVOICE RECEIPT: TEST CODES PERFORMED BY DEALER: P2111, P2112, MONITOR PIDS. OASIS-SSM 32170. REPLACED THROTTLE BODY, RESET KAM, CC42.) SECOND INCIDENT: 11/17/2013: SIMILAR TO 05/03/2013 INCIDENT. AC STOPPED COOLING. TURNED OFF CAR. TRIED TO START AND DASH LIGHTS CAME ON. CAR ACTED LIKE IT WOULD START, SPUTTERED AND WOULD NOT START BACK UP. WAITED 30 MINUTES. CAR STARTED BACK UP. LEFT PARKED, AS FELT DANGEROUS SITUATION IF WERE TO OCCUR ON INTERSTATE. WILL HAVE TOWED TO MY MECHANIC FOR INSPECTION. WHY, IF DEALER REPLACED ACTUATOR MOTOR 6 MONTHS EARLIER WOULD SAME SITUATION OCCUR? THERE MUST BE ANOTHER ISSUE CAUSING THE ACTUATOR MOTOR FAILURE OTHER THAN THE ACTUAL MOTOR FAILURE. *TR

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