NHTSA Complaint #10552279 — 2013 INFINITI JX35

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10552279
Vehicle	2013 INFINITI JX35
Component	ELECTRICAL SYSTEM
Date of Incident	October 20, 2013
Date Filed	November 14, 2013
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

OUR JX35 ELECTRICAL YSTEM OVERHEATED AND SHORTED OUT ALL DISPLAYS AND ELECTRONICS. WE LIMPED HOME W/O A SPEEDOMETER, DIRECTIONAL SIGNAL INDICATORS, NOTHING! THE CAR TOTALLY DEAD WAS TOWED TO INFINITI OF TAMPA. INFINITI OF TAMPA PROMISED THE VEHICLE IN NO MORE THAN 2 DAYS. THEY NOW TELL US PARTS ARE BACKORDERED AND IT MAY BE A MONTH BEFORWE THE PARTS ARE RECEIVED! WE WROTE THE BBB AND THIS DID GET INFINITI USA TO CALL US AND ADVISED WE WOULD BE COTACTED BY A CASE REOLUTION OFFICER SINCE WE CALLED BBB! WE DID NOT GET A CALL YET FROM THIS NEW CASE RESOLUTION OFFICER. INFINITI SEEMS TO BE BUYING TIME TO AVOID FACING THE FACTS THAT THE JX35 IS A LEMON TAKING OVER 30 DAYS TO REPAIR AND THEY MUST BUY THE JX35 BACK!! WE BELIEVE THE DEALER HAS BEEN TRYING TO REPAIR THE EXTENSIVE ELECTRICAL DAMAGE SINCE THE 5TH OF NOVEMBER AND THE PARTS STORY IS A SUBTRAFUGE TO AVOID THE BUYBACK BY INFINITI!!! *TR

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