NHTSA Complaint #10552263 — 2013 LEXUS ES

EVER SINCE CAR WAS PURCHASED @ONE YEAR AGO, THERE ARE OCCASIONAL 1-3 SECOND HESITATIONS UPON ACCELERATION. THESE OCCUR FROM DEAD STOP OR AT LOW SPEEDS. TWO DEALERS HAVE EXAMINED THE COMPUTERS, FINDING NO EVIDENCE THAT THE PROBLEM EXISTS. THEY ALSO SAY NO OTHER LOCAL OWNER HAS COMPLAINED OF A SIMILAR PROBLEM AND THE MANUFACTURER REPORTEDLY HAS NO RECORD OF SUCH A COMPLAINANT NATIONWIDE. BUT A NUMBER OF DIFFERENT PASSENGERS IN THE CAR HAVE FELT THE HESITATION AND ASKED WHAT'S WRONG. I WISH I KNEW AND I WISH LEXUS KNEW. SINCE THIS HAS HAPPENED MANY TIMES WHEN I WAS CHANGING LANES ON A SURFACE STREET OR THE FREEWAY (SOCAL) OR MAKING LEFT/RIGHT TURNS WITH ONCOMING TRAFFIC, MY FEAR IS THAT MY VEHICLE IS GOING TO BE HIT, ALTHOUGH I AM AS CAREFUL AS I CAN BE WHEN CHANGING LANES/TURNING BECAUSE I KNOW AT ANY TIME THE CAR WILL HESITATE FOR A FEW SECONDS. I EXPERIENCED THIS PROBLEM NOTICEABLY, AS DID OTHER OWNERS, WITH PREVIOUS YEAR MODELS, BUT AM ASSURED BY DEALERS AND THE LOCAL DISTRICT OFFICE THAT LEXUS HAS SOLVED IT NOW. I ONLY WISH! *TR