NHTSA Complaint #10525126 — 2013 LEXUS ES

LEXUS ES350 STALL OR HESITATION PROBLEM ON 2013 MODEL. MY CAR FREQUENTLY BUT INTERMITTENTLY HESITATES WHEN ACCELERATING FROM A STOP OR ROLLING STOP POSITION. I'VE HAD IT ABOUT 8 MONTHS AND IT HAS PROBABLY STALLED AT LEAST 100 TIMES. TULSA'S LEXUS DEALERSHIP SAYS THERE'S NOTHING WRONG WITH IT AND THAT LEXUS DESIGNED THE CAR THAT WAY FOR FUEL EFFICIENCY (YES, THAT IS WHAT THEY'VE TOLD ME, AND WITH A STRAIGHT FACE). MY 2010 ES DID THE SAME THING, AND MY 2007 ES DID THE SAME THING. YOU'D THINK I WOULD HAVE LEARNED MY LESSON BY NOW AND BOUGHT A DIFFERENT BRAND OF CAR. THIS IS AN EXTREMELY DANGEROUS PROBLEM WHEN PULLING OUT INTO TRAFFIC. I WOULD NOT RECOMMEND A LEXUS TO ANYONE UNTIL THEY GET THIS PROBLEM FIXED. [XXX]IN TULSA, OK. 7-16-13 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR