NHTSA Complaint #10552162 — 2009 BUICK ENCLAVE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10552162
Vehicle	2009 BUICK ENCLAVE
Component	STEERING
Date of Incident	November 13, 2013
Date Filed	November 13, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

I BROUGHT MY CAR INTO THE DEALERSHIP IN LATE 2012 FOR A SOUND THAT IT WAS MAKING WHEN I TURNED MY STEERING WHEEL. THEY TOLD ME IT WAS "AN AIR BUBBLE IN THE POWER STEERING LINE" THE SOUND NEVER WENT AWAY AND ONLY GOT WORSE- I BROUGHT IT BACK INTO THE SHOP THIS WEEK- 11/13/13- NOT THE DEALERSHIP- AND I AM NOT BEING TOLD THAT MY POWER STEERING IS GOING OUT AND IT HAS BEEN LEAKING FLUID AND DAMAGED MY RACK AND PINION. CLEARLY THERE ARE NUMEROUS OTHER CUSTOMERS WITH THIS SAME ISSUE AND PEOPLE HAVE HAD THEIR POWER STEERING FAIL ON THEM WHILE DRIVING- THIS IS A HUGE SAFETY ISSUE AND IN MY OPINION DUE TO THE RATE OF OCCURRENCE SHOULD BE ADDRESSED BY THE MANUFACTURER. *TR

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