NHTSA Complaint #10551788 — 2013 INFINITI JX35

THE ENTIRE ELECTRONIC SYSTEM WENT DEAD. A CONNECTED CELL PHONE BECAME TOO HOT TO TOUCH! EVERY ELECTRONIC COMPONENT FAILED! NO SPEED OR ANY INDICATORS OF ANY KIND WORKED. GOT VEHICLE HOME INTO GARAGE AND LEFT ON CA TRIP. ON RETURN SCHEDULED SERVICE APPOINTMENT BUT THE JX35 WAS DEAD AND TOWED TO THE DEALER ON 11/5/2013 WHO SUPPLIED A LOANER CAR AND INDICTED A COMPUTER NEEDED TO BE REPLACED OR ABOUT 2 DAYS TO REPAIR. TODAY ON 11/11/2013 STILL NO WORD ON REPAIRS! STALLED ON BASIS THAT PARTS ARE NOT AVAILABLE! DUE TO THE HEAT GENERATED IN THE CELL PHONE THE FIRE POTENTIAL WAS GREAT! WE REQUESTED THAT INFINITI BUY BACK THIS 10 MONTH OLD VEHICLE WITH UNDER 5,000 MILES AND ARE AWAITING THEIR RESPONSE! BEWARE OF THE 2013 JX35 IT MAY HAVE A FAULTY COMPUTER THAT IS A POTENTIAL FIRE HAZARD!!!!! OUR MAJOR CONCERN IS THAT ANY REPAIR WOULD JUST BE TEMPORARY TILL THE NEXT ELECTRICAL PROBLEM DUE TO THE HEAT THE MALFUNCTION GENERATED! *TR