NHTSA Complaint #10550695 — 2004 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10550695
Vehicle	2004 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	November 1, 2013
Date Filed	November 3, 2013
Mileage	93,750 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. DAUGHTER TOOK ME FOR A RIDE AND I SAT IN THE REAR OF THE VEHICLE TO TRY AND FIND THE SOURCE OF THE RATTLING. CHECKED THE STORAGE COMPARTMENT FOR THE SPARE, ALL OTHER PARTS AND COULD NOT DETERMINE THE SOURCE. THE NEXT DAY THE NOISE WAS MUCH MORE PRONOUNCED. TOOK IT TO A BODY SHOP AND THEY IMMEDIATELY FOUND THE SOURCE OF THE PROBLEM, THAT BEING A TOTALLY RUSTED OUT SHOCK/STRUT TOWER. THE BODY SHOP MANAGER SAID HE HAS SEEN THIS ON MULTIPLE ESCAPES. HE REFUSED TO QUOTE THE JOB AS HE DID NOT WANT TO BE LIABLE IN CASE IT DID NOT WORK OUT. *TR

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