NHTSA Complaint #10550645 — 2012 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10550645
Vehicle	2012 HONDA PILOT
Component	POWER TRAIN
Date of Incident	July 16, 2012
Date Filed	November 2, 2013
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

PURCHASED 2012 HONDA PILOT JULY 2012. WENT ON A TRIP A FEW DAYS LATER AND NOTICED A VIBRATION IN THE STEERING WHEEL, SEAT AND FLOOR. AS TIME WENT ON I FIGURED OUT IT WAS HAPPENING WHEN THE ECO MODE WAS ENGAGED. AT APPROX. 45 MPH THE TRANSMISSION SHUDDERS BADLY LIKE IT DOESN'T KNOW WHAT GEAR TO SHIFT INTO. EVEN AT LOWER (30-40 MPH) AND HIGHER (50-70) SPEEDS I CAN FEEL WHEN THE ECO MODE KICKS IN AND THE VIBRATION / SHUDDERING STARTS. I'VE BEEN TO THE DEALERSHIP, THEY SAID THEY COULD FEEL THE VIBRATION BUT NOTHING WAS WRONG. EVEN BROUGHT IN A REGIONAL HONDA REPRESENTATIVE WHO TOLD ME THAT'S THE WAY THE VEHICLE WORKS AND THERE IS NOTHING THEY WOULD DO ABOUT IT. WHAT I CAN SEE HAPPENING IS MY WARRANTY RUNS OUT AND THE SYSTEM FAILS AND I'M STUCK WITH A BIG REPAIR BILL. *TR

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