NHTSA Complaint #10853425 — 2012 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10853425
Vehicle	2012 HONDA PILOT
Component	ENGINE
Date of Incident	December 20, 2015
Date Filed	April 4, 2016
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

VEHICLE DEVELOPED A VIBRATION AROUND 45000 MILES IN REAR AND THOUGHT TIRES NEEDED REBALANCING. THAT DIDN'T HELP AND AFTER VIBRATING ON A 1600 MILE TRIP HAD DEALER REPLACE TIRES WITH ORIGINAL BRAND AND SIZE AFTER DISCUSSING PROBLEM WITH THEM. $1000 LATER I TOOK THE CAR BACK TO DEALER AND COMPLAINED ABOUT VIBRATION. THEY REBALANCED TIRES ON HI TECH BALANCER. 275 MILES ON NEW TIRES AND STILL VIBRATION IS THERE. WENT BACK TODAY BECAUSE OF VIBRATION AND THEY DID SOFTWARE UPDATE AND REPLACED RIGHT REAR TIRE. SERVICE MANAGER AND THEN GENERAL BOTH RODE WITH ME I VEHICLE AND THEY AGREED THE VIBRATION IS STILL APPARENT. THEY THINK IT'S INHERENT WITH THE HONDA PILOT. IT OBVIOUSLY IS NOT SOMETHING THAT IS NORMAL. WHO WHAT'S TO DRIVE A CAR VIBRATING ALL THE TIME.

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