NHTSA Complaint #10550424 — 2013 FORD EXPLORER

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10550424
Vehicle	2013 FORD EXPLORER
Component	WHEELS
Date of Incident	October 31, 2013
Date Filed	October 31, 2013
Mileage	20,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

BOUGHT 2013 EXPLORER WITH P255/50R20 104H TIRES WENT TO HAVE ALL TERRAIN TIRES WITH STUDS PUT ON CAR FOR WINTER. WHEELS ARE 18 INCH RIMS (245/60R18 104T), RECOMMENDED BY FORD WHEN I BOUGHT VEHICLE. I NEED STUDS DUE TO EXTREME CONDITIONS IN MONTANA WITH ICE. THE P255/50R20 104H TIRES CANNOT BE FITTED WITH STUDS. FORD RECOMMENDED THE R18 TIRES. NOW FORD REFUSED TO RECALIBRATE MY SPEEDOMETER WITH THE SMALLER TIRES EVEN THOUGH THIS IS THE STANDARD TIRE R245/60R18 PUT ON EXPLORERS. THE DEALER IS LOCKED OUT OF THIS OPTION. MY CHOICE IS DRIVE WITHOUT STUDS (CANNOT GET IN MY DRIVEWAY WITHOUT THEM)AND SPEEDOMETER IS CORRECT OR USE THE SAFER TIRE WITH STUDS AND RISK TICKETS AS THE SPEEDOMETER IS OFF.. *TR

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