NHTSA Complaint #10550128 — 2010 GMC ACADIA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10550128
Vehicle 2010 GMC ACADIA
Component STEERING
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

IT SEEMS THAT EVERYTIME I AM AT A LOW SPEED <15MPH (SUCH AS PULLING INTO A PARKING SPACE, TURNING AT A FOUR WAY STOP, ETC) THE STEERING WHEEL FEELS LIKE IT WANTS TO LOCK UP AND IT TAKES ALL MY STRENGTH TO TURN IT TO GO THE CORRECT DIRECTION. IT IS DANGEROUS. PULLING IN A STRAIGHT LINE ISN'T BAD, BUT BACKING OUT OF A PUBLIC PARKING SPACE OR SOMETHING SIMILAR COULD BE BAD. I JUST NOTICED IT EVERY NOW AND THEN SOMETIME IN AUGUST, HOWEVER, WITHIN THE LAST FEW WEEKS IT HAS GOTTEN SIGNIFICANTLY WORSE. FLUIDS APPEAR FINE. IT ONLY HAS 63,000 MILES ON IT. THIS IS RIDICULOUS. I HAVE A 2010 GMC ACADIA FULLY LOADED, ALL THE AWESOME GADGETS, PAID OUT THE WAZOO FOR A CAR LIKE THIS, I SHOULD NOT BE HAVING THESE PROBLEMS. WAITING ON THE DEALER TO TELL ME WHATS GOING ON NOW, HOWEVER, THEY ARE SAYING IT COULD COST ME OVER $1000 TO FIX. I HAVE THE 100,000 POWER TRAIN WARRANTY ON IT BUT THE OTHER RAN OUT AT 60,000 MILES. THIS IS NO WAY TO TAKE CARE OF YOUR CONSUMER. I WILL NOT PAY FOR THAT, ESPECIALLY AFTER READING THAT THIS SEEMS TO BE A COMMON PROBLEM IN YEAR MODELS 2009-2012. SEEMS LIKE A RECALL IS IN ORDER! NOT THE BEST WAY TO KEEP YOUR CONSUMERS. BEFORE THIS PROBLEM, I SWORE I WOULD NEVER HAVE ANYTHING BUT AN ACADIA, DEPENDING ON THIS OUTCOME, THAT DECISION COULD BE DRASTICALLY CHANGED. AND SO I HAVE READ FROM SEVERAL OTHER CONSUMERS. *TR

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