NHTSA Complaint #10549868 — 2012 KIA OPTIMA

MOST NOTICEABLE WHILE DRIVING ON PAVED HIGHWAYS AT MPH OVER 45. STEERING SEEMS STUCK NEAR STRAIGHT AHEAD POSITION AND WHEN ATTEMPTING TO MAKE MINOR CORRECTION TO REMAIN IN LANE, A SLIGHT OVER CORRECTION OCCURS DUE TO GETTING PAST THIS STICKY POSITION. OF COURSE THE OVER CORRECTION REQUIRES ANOTHER SLIGHT MOVEMENT OF THE STEERING WHEEL, WHICH AGAIN MEETS RESISTANCE, AND SO THE OVER CORRECTION OCCURS AGAIN. CONTINUING THIS LEFT AND RIGHT MOVEMENT OF THE CAR IN THE LANE CREATES STRESSFUL DRIVING AT BEST, AND PAINFUL WRISTS, AT WORST ON LONG DRIVES. WHEN ENGINE OFF AND IN A QUIET LOCATION, MOVING THE STEERING WHEEL, LEFT AND RIGHT REGARDLESS OF STEERING WHEEL POSITION OR WHEEL POSITION, YOU CAN BOTH HEAR A SLIGHT SNAP AND FEEL IT WHEN OVERCOMING THE STUCK PLACE. THIS PROBLEM IS ALWAYS PRESENT, HOWEVER NOT AS NOTICEABLE IN LOCAL TRAFFIC OR WHILE ACTUAL TURNING AROUND A BEND FOR EXAMPLE. DEALER COULD NOT DUPLICATE THE PROBLEM LAST YEAR, AND HOPEFULLY WHEN I TAKE IT IN FOR THE 20,000 MILE CHECK UP, MY MORE COMPLETE DESCRIPTION OF THE PROBLEM SHOULD HELP. I DID CALL THE DEALER ABOUT 6 MONTHS AGO, AND THEY SENT ME TO SOMEONE HIGHER UP. HIS COMMENT WAS THAT HE GETS MANY CALLS EVERY DAY ABOUT THIS, AND THAT IT'S THE WAY IT IS. *TR