NHTSA Complaint #10549740 — 2008 GMC ACADIA

GMC ACADIA, CATASTROPHIC ENGINE FAILURE, AND STEERING SYSTEM. 23 SEPT 2013, WHILE DRIVING MY GMC ACADIA, AND THE VEHICLE SHUT OFF AFTER A LOUD NOSE CAME FROM THE ENGINE, TUESDAY 24, 2013, SUV TOWED TO PRIVATE REPAIR SHOP. AFTER ATTEMPTING TO START THE VEHICLE AND CHECKING THE SUV OUT, I WAS TOLD THAT THEY WOULD NOT GO FURTHER BECAUSE THEY BELIEVE THE VEHICLE NEEDS A NEW ENGINE, I CALL GMC AND TALKED WITH [XXX] A PROBLEM SPECIALIST, ARRANGEMENTS FOR VEHICLE TO BE CHECK OUT AT ?HENNESSEY GMC. POC, [XXX], I HAVE MET WITH BEFORE IN REGARDS TO A RECALL, AND TOLD HIM ON MULTIPLE OCCASIONS THAT I HEARD SOME SOUNDS COMING FROM THE ENGINE, I WAS TOLD THEY DID NOT HEAR ANYTHING. 25 SEPT 2013 SUV LEFT AT SHOP, [XXX]WOULD CALL ME THAT DAY. I DIDN'T HEAR FROM HIM, 1 OCT 2013 I STOP BY HENNESSEY, ON THE SUV'S PROBLEM, SPOKE TO [XXX], I STATED THAT I BEEN WAITING FOR HIS CALL, THEY WERE STILL CHECKING IT OUT, BUT GMC ONLY PAYING FOR ONE HOUR, TO OPEN UP THE ENGINE, IT MAY COST $500 TO $ 600 DOLLARS. I CAN NOT AFFORD TO PURCHASE ANOTHER VEHICLE. ARMY MOTOR SERGEANT/ MASTER MECHANIC, RESPONSIBLE FOR (AOAP), ARMY OIL ANALYSTS PROGRAM, THIS USES LABS THAT ANALYZE THE OIL PULL FROM ?ENGINES, TRANSMISSIONS, OF VEHICLES SUCH AS GMC, FORD, CHRYSLER, AND OTHER MANUFACTURES. 3,000 MILES OR BI-ANNUALLY VEHICLES I.E. HUMMVE. THE MILITARY LEARN DECADES AGO THAT VEHICLE MANUFACTURES WILL DELIVERY VEHICLES WITH DEFECTED PARTS, SUCH AS ENGINES, TRANSMISSIONS, THAT CAN BE OUT OF TOLERANCE. THE ARMY STARTED PULLING OIL SAMPLES, AND SENDING THEM TO THE LABS FOR TEST, FOR WATER, METAL, AND ANY OTHER FOREIGN MATTER, THIS HELP TO IDENTIFY ISSUES IN THE ENGINE BEFORE THE ?WARRANTIES EXPIRED. SO THE SUGGESTED FAILURE THAT MANUFACTURES PLACED ON VEHICLES THAT COVERED THEIR BOTTOM LINE. $2,000 CREDIT TO PURCHASE A NEW VEHICLE FROM THEM IS A INSULT, I HAVE THIS IN WRITING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR