NHTSA Complaint #10549578 — 2008 TOYOTA SEQUOIA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10549578
Vehicle	2008 TOYOTA SEQUOIA
Component	STRUCTURE:BODY
Date of Incident	October 1, 2009
Date Filed	October 25, 2013
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHEN DRIVING ON THE FREEWAY, THE LEFT REAR "VENT" WINDOW HAD ITS GLASS COME COMPLETELY OUT OF THE CHANNEL WHICH HOLDS IT, AND WAS DANGLING BY JUST A BOLT. UPON INSPECTING THE WINDOW, I FOUND THAT THE WINDOW'S ADHESIVE HAD COMPLETELY FAILED. I REPORTED THE PROBLEM TO THE TOYOTA DEALER, AND EVEN THOUGH THE VEHICLE WAS STILL IN WARRANTY, THEY REFUSED TO REPAIR IT WITHOUT CHARGING ME THE FULL REPAIR PRICE. THE RISK OF A GLASS WINDOW FALLING OFF OF A VEHICLE AT HIGH SPEED SEEMED VERY HIGH TO ME, BUT THE DEALER SAID THERE WERE NO RECALLS OR SAFETY PROBLEMS. *TR

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