NHTSA Complaint #10549547 — 2011 FORD EDGE

OUR 2011 AWD FORD EDGE IS HAVING AN ISSUE THAT IT RANDOMLY LOSES ACCELERATION WHILE DRIVING AND A WRENCH WARNING WILL THEN SHOW UP AS WELL AS AWD OFF WARNING SIGN, AT THE SAME TIME RPM GAUGE WILL FLUCTUATE. THE CAR WILL GO LIMP AND HESITATE UNTIL IT'S IN A SAFE AREA TO STOP THEN PUT IN PARK AND RESTART, THEN IT WILL DRIVE NORMAL UNTIL THE NEXT THE OCCURRENCE. WHICH YOU WILL NEVER KNOW WHEN. THIS HAS HAPPEN 3 TIMES WITHIN THE LAST WEEK. WE HAVE FOUND THAT IT'S BECOME A SAFETY CONCERN AND A LIFE THREATENING ISSUE THAT IT RANDOMLY BECOMES UNRESPONSIVE WHILE ON THE ROAD. FORD DEALER STATE'S THAT THERE'S NOTHING WRONG AND THAT THEIRS NO CODES ON THE VEHICLE. SINCE MY FAMILIES LIVES ARE AT RISK, WITHOUT ANY ATTEMPT TO REPAIR I'VE DONE SOME RESEARCH MYSELF. IT'S SEEMS MORE THAN OBVIOUS THAT THERE'S AN ISSUE AFTER REVIEWING JUST A FEW OF THOUSANDS AMONG THOUSANDS OF COMPLAINTS REGARDING THE SAME ISSUE THAT I'M HAVING WITH MY 2011 FORD EDGE. THIS ISSUE HAS NOT ONLY BECOME A SAFETY ISSUE IT HAS ALSO BECOME AN INCONVENIENCE TO MY SPOUSE AND FAMILY. I ASK THAT YOU FORD SERVICE TEAM MAKES EVERY ATTEMPT TO NOT PUT ANYONE'S LIFE AT RISK. WITHOUT ANY ATTEMPT THEIR WILL BE NO RELIEF OR REASSURANCE THAT I OR MY FAMILY CAN FEEL SAFE IN THIS VEHICLE. *TR