NHTSA Complaint #10549326 — 2013 FORD ESCAPE

MY 2013 FORD ESCAPE STALLED TWICE WHILE GOING SLOW ON A LOCAL ROAD IN JULY OF THIS YEAR. AFTER THE SECOND STALL (A WEEK APART) I BROUGHT IT IN FOR SERVICE (LEVITTOWN FORD) AND THEY COULD NOT FIND NOR RECREATE THE PROBLEM (THEY HAD IT 4 DAYS). IT STALLED AGAIN TWICE ON SUNDAY OCTOBER 13, 2013, ONCE GOING THROUGH THE EZ PASS LANE AT THE VERRAZANO BRIDGE AND AGAIN ABOUT 45 MINS LATER ON A SECONDARY ROAD IN NJ, AGAIN GOING SLOW (UNDER 15 MPH). WE REPORTED THIS TO LEVITTOWN FORD SERVICE AND ALSO TO CORPORATE. THE SERVICE DEPARTMENT TOLD ME THAT WHEN IT HAPPENS AGAIN WE SHOULDN'T RESTART THE CAR AND CALL FOR FORD ROADSIDE ASSISTANCE. CORPORATE HAS NOT RETURNED MY CALL. WE ARE CONCERNED THAT WE MAY GET REAR ENDED IN A SERIOUS ACCIDENT IF THE CAR STALLS AGAIN AND THE CAR / TRUCK BEHIND US DOESN'T STOP IN TIME (E.G. HARRY CHAPIN ON THE LIE) I DON'T BELIEVE THE BREAK LIGHTS WOULD GO ON SINCE THE CAR COMPLETELY SHUTS OFF. WE TRANSPORT OUR TWO GRANDCHILDREN TWO DAYS A WEEK FROM SCHOOL / NURSERY SCHOOL AND ARE EXTREMELY CONCERNED. IS THERE ANYTHING WE CAN DO? *TR