NHTSA Complaint #10548855 — 2008 SMART FORTWO CABRIO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10548855
Vehicle	2008 SMART FORTWO CABRIO
Component	POWER TRAIN
Date of Incident	October 16, 2009
Date Filed	October 22, 2013
Mileage	21,543 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

COULD NOT SHIFT INTO REVERSE. THIS PROBLEM HAS GOTTEN WORST. THE FAILURE TO SHIFT INTO REVERSE HAPPENS ALMOST DAILY. THE SMART DEALER STATED I NEED A NEW CLUTCH. THIS START AT ABOUT 20,000 MILES. ALL OTHER MANUAL AND AUTOMATIC SHIFTING IS NORMAL. SEVERAL TIMES I HAVE HAD TO PUSH THE CAR BACKWARDS TO GET OUT OF A PARKING SPACE. MY WIFE REFUSES TO DRIVE THIS CAR BECAUSE IT IS UNSAFE AND CAN NOT BE TRUSTED (I HAVE HAD TO GET HELP GETTING OUT OF A PARALLEL PARKING SPACE). THE CAR NOW HAS 55,000 MILES AND SHIFTS FINE EXCEPT WHEN I WANT TO GO INTO REVERSE (IT STILL HAS THE ORIGINAL CLUTCH). *TR

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