NHTSA Complaint #10548729 — 2013 INFINITI JX35

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10548729
Vehicle	2013 INFINITI JX35
Component	ENGINE
Date of Incident	August 29, 2013
Date Filed	October 21, 2013
Mileage	3,150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

AFTER ABOUT 3000 MILES, I BEGAN TO EXPERIENCE A "BUCKING" OF THE CAR AT VERY LOW SPEED IN TRAFFIC (~10-15MPH). EXPERIENCED A LOSS OF POWER AND WOULD HAVE TO STOMP ON THE ACCELERATOR TO GET THE VEHICLE TO ACCELERATE. THIS BEGAN TO OCCUR REGULARLY UNTIL I DECIDED TO TAKE THE VEHICLE IN AS PART OF THE FIRST SERVICE. I WAS INFORMED THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED AND THAT I WOULD HAVE TO WAIT FOR THE PART TO ARRIVE AND THAT THIS WAS A KNOWN SERVICE BULLETIN. MY DEALER HAS BEEN VERY ACCOMMODATING HOWEVER IT IS VERY UNNERVING TO HAVE TO REPLACE A TRANSMISSION JUST 5000 MILES INTO THE LIFE OF A VEHICLE. I AM ACTIVELY EXPLORING OPTIONS TO ADDRESS THE FINANCIAL LIABILITY THAT I NOW HAVE AS PART OF THE PURCHASE OF THIS VEHICLE. *TR

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