NHTSA Complaint #10548553 — 2011 VOLKSWAGEN CC STEERING

Complaint Details

ODI Number	10548553
Vehicle	2011 VOLKSWAGEN CC
Component	STEERING
Date of Incident	September 18, 2013
Date Filed	October 19, 2013
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

DRIVING AT 65 MPH SUDDENLY THE STEERING WHEEL SYSTEM WAS BLOCKED. BECOME VERY HARD TO MOVE THE STEERING WHEEL & ALSO VERY NOISE WHEN I WAS TRYING TO MOVE IT. THE CAR WAS TOOK TO DEALER AND THEY SAID. THAT THE STEERING GEAR BOX FAILED. LATER ON THE CUSTOMER SERVICE FREE PHONE LINE OF VW SAID THAT WAS A QUALITY ISSUE. THEY SAID ARE NOT LEGALLY RESPONSIBLE BECAUSE IS NOT WITHIN WARRANTY PERIOD. CC VW CAR SEEMS VERY UNSAFE CAR. *TR

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