NHTSA Complaint #10548442 — 2010 HONDA CR-V

DRIVER-SIDE POWER DOOR LOCK IN MY 2010 HONDA CR-V EX-L PERIODICALLY STOPS RESPONDING TO BOTH THE INTERIOR LOCK BUTTON AND THE REMOTE KEY FOB BUTTON. THIS COULD POTENTIALLY CREATE A DANGEROUS SITUATION WHERE THE DRIVER UNINTENTIONALLY OPENS THE DOOR WHILE THE VEHICLE IS IN MOTION BY PULLING THE LEVER FROM THE INSIDE, WHILE UNDER THE ASSUMPTION THAT THE DOOR HAS BEEN LOCKED. NOTE THAT IN HONDA MODELS, PULLING THE INTERIOR RELEASE LEVER WHILE THE DOOR IS LOCKED SHOULD PREVENT THE DOOR FROM BEING OPENED ALTOGETHER. THIS PROBLEM COULD MISLEAD THE DRIVER INTO THINKING THAT ALL DOORS HAVE BEEN LOCKED WHILE, IN FACT, THEY HAVE NOT; THIS ALSO CREATES A SECURITY ISSUE BECAUSE THE DOOR CAN BE OPENED FROM THE OUTSIDE AS WELL. ANOTHER RELATED PROBLEM IS THE POTENTIAL FOR THE DRIVER TO UNINTENTIONALLY LEAVE THE VEHICLE WITH AN UNLOCKED DOOR, EVEN AFTER PRESSING THE LOCK BUTTON ON THE REMOTE KEY FOB, WHICH INCREASES THE PROBABILITY OF THEFT AND BREAK-INS. A QUICK INTERNET SEARCH REVEALS MANY USER COMPLAINTS ABOUT POWER DOOR LOCK PROBLEMS IN THIS GENERATION OF CR-V, SHOWING A CLEAR PATTERN OF PROBLEMS WITH THE 2007 - 2011 CR-V. HONDA SHOULD ADDRESS THIS IMMEDIATELY BY ISSUING A RECALL AND WARRANTY EXTENSION. *TR