NHTSA Complaint #10548216 — 2008 TOYOTA CAMRY

DUE TO THE DETERIORATION OF THE DASHBOARD, WHERE IT IS BASICALLY MELTING AND VERY SHINY AND STICKY, WHEN DRIVING IN THE DIRECTION OF THE SUN, THE SUNS RAYS REFLECTING OFF OF THE DASH BASICALLY ARE A BLINDING FACTOR ON VISIBILITY OF THE DRIVER. IT IS VERY DIFFICULT TO SEE CLEARLY THROUGH THE WINDSHIELD. I CONTACTED TOYOTA CARE CENTER AND EXPLAINED THE ISSUE WITH THE DASH DETERIORATION TO THEM. THEIR REP ACKNOWLEDGED THEY RECOGNIZED OTHER OWNERS HAD REPORTED AN ISSUE WITH THE DASH BUT UNLESS THE CAR WAS UNDER ORIGINAL WARRANTY, THEY CAN NOT DO ANYTHING TO RECTIFY THE SITUATION. THE REP ALSO NOTED TOYOTA DETERMINED THE CAUSE TO BE "ENVIRONMENTAL" AND PRIMARILY OCCURRING IN FLORIDA, WHERE I LIVE. IN RESEARCHING OTHER OWNERS COMPLAINTS ON-LINE, THIS ISSUE IS CLEARLY SYSTEMIC. AND, THERE ARE OTHER COMPLAINTS OF THIS CONDITION EFFECTING VISIBILITY. HAS THE NHTSA INVESTIGATED THE POTENTIAL SAFETY CONCERN TO THE PUBLIC DUE TO TOYOTA'S SYSTEMIC DEFECT IN 2008 AND 2007 CAMRY'S THEY HAVE SOLD? I CAN PROVIDE PHOTOS UPON REQUEST. *TR