NHTSA Complaint #10548156 — 2004 FORD FREESTAR SERVICE BRAKES

Complaint Details

ODI Number	10548156
Vehicle	2004 FORD FREESTAR
Component	SERVICE BRAKES
Date of Incident	September 25, 2010
Date Filed	October 16, 2013
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT WHEELS WOULD EXHIBIT A LOUD, ABNORMAL NOISE. THE NOISE WAS MOST PROMINENT WHEN THE CONTACT WAS ATTEMPTING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ROTORS AND HUB ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 90,000.

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