NHTSA Complaint #10547999 — 2012 FORD F-350 SD

ENGINE AND ENGINE COOLING:ENGINE:DIESEL issue reported to NHTSA

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Complaint Details

ODI Number	10547999
Vehicle	2012 FORD F-350 SD
Component	ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Date of Incident	October 8, 2013
Date Filed	October 15, 2013
Mileage	19,189 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

WHILE DRIVING AN ALARM SOUNDED AND THE DRIVER DISPLAY STATED " STOP SAFELY NOW" AND LOST ALL THROTTLE RESPONSE. WHEN THE VEHICLE STOPPED, THE ENGINE SHUT OFF AND IT WOULD NOT CRANK OR RESTART. IT HAD TO BE TOWED FROM A BUSY INTERSECTION. THE FAULT TURNED OUT TO BE A FAILED EGT EXHAUST TEMPERATURE SENSOR. IT WAS NOT EVEN A ENGINE COMPONENT. IT IS PROGRAMMING ALONE THAT PREVENTED MOVING THE TRUCK TO A SAFE LOCATION. WHAT IF THIS WAS A RAILROAD GRADE CROSSING? OR HAD KIDS IN THE TRUCK? I CAN'T LET MY WIFE DRIVE IT NOW IT HAS 4 OF THESE SENSORS AND ONLY THE 1 FAILED ONE WAS CHANGED. FORD HAS A TSB 13-13-3 ON THIS. IT IS IN ITS 3RD REVISION. THEY KNOW OF THE PROBLEM. *TR

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