NHTSA Complaint #10547840 — 2010 MERCURY MOUNTAINEER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10547840
Vehicle	2010 MERCURY MOUNTAINEER
Component	SERVICE BRAKES
Date of Incident	October 14, 2013
Date Filed	October 14, 2013
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THERE IS A MANUFACTURING FAULT WITH THE POSITION OF THE BRAKE AND THE GAS PEDAL. IT IS VERY EASY TO MOVE THE RIGHT FOOT FROM THE GAS TO THE BRAKE AND LEAVE ENOUGH OF THE FOOT ON THE GAS AT THE SAME TIME. IT ALLOWS THE BRAKE TO BE PRESSED BUT ALSO APPLIES GAS TO GIVE A VEHICLE A SURGE WHILE BRAKING. HAD THE SAME SITUATION WITH A 2001 FORD TAURUS AND FORD ISSUED A RECALL NOTICE TO HAVE THE PLACEMENT OF PEDALS CHANGED. *TR

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#10574800 — March 25, 2014 — FROM: TIER 1 EMAIL - [XXX] SENT: THURSDAY, MARCH 20, 2014 8:57 AM TO: [XXX]SUBJECT: RE: VEHICLE SERVICE ISSUES CRM...

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