NHTSA Complaint #10547685 — 2001 FORD WINDSTAR STEERING

Complaint Details

ODI Number	10547685
Vehicle	2001 FORD WINDSTAR
Component	STEERING
Date of Incident	October 7, 2013
Date Filed	October 11, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

MY DAUGHTER WAS DRIVING THE WINDSTAR AT APPROXIMATELY 20 MPH WHEN SHE HEARD A NOISE AND FELT SOMETHING BREAK AND SHE WAS UNABLE TO STEER THE VEHICLE AND SHE WAS ABLE TO GET THE VEHICLE STOPPED. SHE EXITED THE VEHICLE TO SEE IF SHE COULD SEE WHAT THE PROBLEM WAS. SHE NOTICED BOTH FRONT WHEELS WERE POINTING IN DIFFERENT DIRECTIONS. THIS VEHICLE WAS RECALLED IN 2011 TO HAVE BRACKETS PLACED TO SUPPORT THE SUBFRAME. THE VEHICLE WAS TOWED TO A LOCAL GARAGE. UPON INSPECTION IT WAS DETERMINED THAT THE PASSENGERS SIDE LOWER CONTROL ARM HAD PULLED OUT OF THE SUBFRAME. *TR

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