NHTSA Complaint #10547682 — 2012 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10547682 |
| Vehicle | 2012 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 11,230 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
8-31-13 IS THE FIRST TIME I WENT INTO THE DEALERSHIP TO COMPLAIN ABOUT THE CAR ACCELERATING WHEN I WOULD FIRST START THE CAR UP IN THE GARAGE AND THEN WHEN I WAS DRIVING IT WOULD JERK INTO ANOTHER GEAR. THEY RESET THE ADAPTIVE LEARNING SYSTEM. 10-9-13, IS THE 2ND TIME I WENT TO DEALERSHIP WITH THE SIMILAR SITUATION, BUT THE CAR WOULD SEEM LIKE IT WAS SHIFTING FROM 1ST TO 2ND WHILE I WAS ACTUALLY DRIVING. THEY CHECKED TRANSMISSION FLUID LEVELS AND THEY THOUGHT IT WAS LOW (THEY TOLD ME THIS IS NONSERVICEABLE AREA AND THEY HAD TO ACCESS THE COVER WHICH IS BOLTED). THEY FILLED THE TRANSMISSION FLUID AND SAID TO WATCH AND CHECK NEXT TIME I HAVE AN OIL CHANGE. 10-11-13, ON WAY TO WORK, CAR WAS BEING DRIVEN TO WORK (30-45 MPH, CITY DRIVING) WHEN IT SEEMED LIKE IT WAS HOLDING ITS BREATH,,,SUDDENLY DOWNSHIFTED ON IT'S OWN. GOT TO OFFICE. WHEN LEAVING FOR THE DAY, CAR WAS JERKING AS IT WAS SHIFTING FROM FIRST TO 2ND AND SEEMED TO NOT ENGAGE PROPERLY. HAPPENED A COUPLE OF TIMES AT SPEEDS LESS THAN 40 MPH. THEN NOTICED THE EQUIVALENT OF A CHECK ENGINE LIGHT CAME ON AND STAYED ON. CALLED DEALERSHIP BEFORE I GOT HOME AND ASKED IF I COULD COME IN FIRST THING IN THE MORNING. WILL BE TAKING TO DEALERSHIP IN MORNING. THIS IS SIMILAR SITUATION THAT SOMEONE ELSE PREVIOUSLY REPORTED TO THIS SITE ON 8-10-13 FOR KIA SOUL 2012. *TR
Related Complaints for the 2012 KIA SOUL
Other ENGINE Complaints
#11711934
On Oct. 14, 2025, this vehicle experienced a sudden catastrophic engine failure while driving approx. 70 mph on a hig...
#11709889
On 12/ 22/ 2025 I went to start the 2012 KIA Soul and it would act like it would start but, it would not turn over. B...
#11702167
I bought the car 2 yrs ago come April and it's had nothing but issues. I've had one recall did which was the knock se...
#11700888
P1326 code followed by loss of power (limp mode) followed by multiple misfires and loss of compression in cylinder 2....
#11671409
While driving KIA 2012: It will suddenly quit running while driving. Loss of control of steering. Loss of electrical...
Recent Complaints for the 2012 KIA SOUL
#11714892
STEERING
I have a used kia soul 2012 which I bought 3 years ago. It's steering column has started making strange clicking nois...
#11710763
STEERING
I am submitting this complaint regarding a known defect with the steering wheel coupler in my 2012 Kia vehicle. The s...
#11709889
FUEL/PROPULSION SYSTEM
On 12/ 22/ 2025 I went to start the 2012 KIA Soul and it would act like it would start but, it would not turn over. B...
#11702657
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brak...