NHTSA Complaint #10547660 — 2005 MINI COOPER

WHILE DRIVING AT ANY SPEED I OR MY HUSBAND HAVE LOST POWER STEERING IN OUR 2005 MINI COOPER S. THIS ELECTRO-HYDRAULIC POWER STEER PUMP & FAN HAS BEEN A LONG STANDING PROBLEM IN THESE MINIS. (THIS HAS BEEN A COMPLETE RECALL IN CANADA.) THE LOSS OF POWER STEERING MAKES THE VEHICLE VERY UNSAFE AS IT IS A SUDDEN ONSET. IT IS PROBLEMATIC AT SLOW OR FAST SPEEDS. I CAN BARELY STEER THE VEHICLE WHEN THIS OCCURS. IT IS ALMOST IMPOSSIBLE TO GET IN/OUT OF OUR GARAGE OR IN/OUT OF PARKING SPACES. I HAVE HAD TO FIND PARKING IN STRATEGIC AREAS MOST OFTEN WHERE I COULD PULL STRAIGHT IN A SPOT AND PULL STRAIGHT OUT. IT IS ALSO SCARY ON RAMPS OR INTERSTATE AS INSTEAD OF HAVING A RESPONSIVE SPORTY CAR IT FEELS LIKE YOU ARE DRIVING A TANK THAT YOU CANNOT CONTROL. THIS HAS HAPPENED MANY TIMES IN LAST 10-12 MONTHS. IT HAS BECOME MORE FREQUENT IN LAST FEW MONTHS. WE RECEIVED A NOTICE FOR "WARRANTY EXTENSION/ REPAIR REIMBURSEMENT" AND CALLED FOR SEVERAL MONTHS BUT WERE TOLD MINI HAD BEEN UNABLE TO GET THE PARTS. WE CALLED AND THEY NOW SAY THEY HAVE THE PARTS SO WE DROVE NEARLY 1 HOUR TO DEALERSHIP AND NOW THEY WILL NOT REPAIR IT BECAUSE THE PART HAS NOT FAILED. THEY STATE THEY DROVE IT AND THERE HAS BEEN NO FAILURE. I WOULD GUESS IT HAS STOPPED WORKING WHILE I HAVE BEEN DRIVING IT ABOUT AVERAGE 1X/WEEK BUT MORE FREQUENT AS TIME PROGRESSES. THE FAILURE MAY END UP BEING ME... IN A CASKET! *TR